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Fixing a fault with your Club Zing product

All Club Zing products are covered by a parts replacement guarantee under the subscription contract. Tell us about any faults and we’ll help you get back up and running.

How to submit a request for a replacement part

Log in to the customer area and select the “Product Support” option.

Select “Equipment faults”.

Fill in the form and finalise the request by selecting the “Send Request” button upon completion.

Upon submitting your request, please allow us up to 2 business days to get back to you.